Customer Reviews

Dundalk, MD

Quality people Quality service Quality performance

Nate harris

Dundalk, MD

YOU WILL NEVER FIND BETTER MECHANICS!!! Rai is beyond thorough and knows everything inside and out! He is professional and truly an expert. The gentleman that worked on my car not only specializes in European cars, he also has extensive knowledge and years of prior experience with Acura. Rai actually cares about his customers and their safety and takes pride in meticulously addressing every detail, big and small. Hands down the best shop if you are looking for dealership quality work!

Elizabeth Dulaj

Dundalk, MD

Great Service…friendly and efficient

Michelle Dorsey

Dundalk, MD

Great experience and very thorough

Sami

Dundalk, MD

Could not have been any more helpful. Thanks Ray.

Benjamin Burton

Dundalk, MD

If you’re looking for a shop you can actually trust, look no further than RÍA MOTORCAR. I brought my Jaguar F Type, in for repairs and was blown away by their level of service. They kept me in the loop the entire time, explaining the work clearly and professionally. It’s a relief to find a team this knowledgeable. Most definitely recommend Ray and his team of professionals!

Rodney Kidd

Dundalk, MD

Went there for an estimate and they were straight forward and honest about the repair. Very knowledgeable of my Audi and ecosistema the repair in detail. This is now my go to shop. My car will go in next week.

raul abreu

Dundalk, MD

Thanks to ray and his knowledgeable staff they got my car running better than ever before. I can’t thank you enough!!

Kevin Vásquez

Dundalk, MD

Great shop, they made everything work for my budget, they were excellent in explaining everything to me to make the best decision for my car. . Thank you!!

Shawn P

Dundalk, MD

Knowledgeable friendly staff- fixed my control issue quickly using factory parts on my mint 2009 C63 AMG. Cheaper than going to dealer- highly recommend- Don

Don MALOZI

Dundalk, MD

Ray and his team at RAI are amazing! I just bought a new project car to build and took it to him and he actually talked me out of dumping a bunch of money into it and helped me develop a staged plan to build it the right way the first time. He’s honest, extremely knowledgeable and takes the time you talk you through any and everything you may want to know about your car or your build. Highly recommend!

Jason Kelly

Dundalk, MD

Ray has kept my 2002 Passat wagon with 160K purring for years now. He has deep knowledge and is an excellent communicator. He also helps me strategize big ticket repairs against the life of a very old car. His shop could not be further from where I live, but is worth the trip.

H V

Dundalk, MD

I worked with Ray from RAI Motorsport today about a problem I was having with my Audi Q5. Some warning lights came on about a steering issue. Ray gave me a quick tip over the phone that actually fixed the issue, which saved me from booking an appointment and paying for something I didn’t need. I really appreciate his honesty and help. I’ll definitely be using their shop again and would recommend RAI Motorsport to anyone with car troubles.

Phillip Gathers

Dundalk, MD

Great service! Repair was done quickly!

Valerie Campbell

Dundalk, MD

Apr Stage 1 Tune I I reached out to get a quote, and after considering my options for a couple of days, I decided to go ahead. To ensure that the quoted price was still accurate, I called back for confirmation. Ray reassured me that the quote remained valid and that their prices are consistent, which gave me confidence in my decision. I then drove an hour to have my car flashed, and I have to say, the entire process took just 45 minutes! I truly appreciated my experience there—it was efficient and enjoyable. If you're considering getting similar work done, I highly recommend checking them out!

Dags D

Dundalk, MD

Trust. It doesn't come easy. It is earned through consistent behavior. We aren't usually experts in vehicle dynamics and these days it takes years of experience to understand automotive mechanics. Your car is your safety cage as it transports you around while you pay the least/most amount of attention possible behind the controls. Mechanical vehicles require regular sustained maintenance. If you value your life and the life of others while on the road and, at the same time, want your car to give you the performance you expect from it, you have to invest in regular maintenance and tuning. Back to trust. Since you generally dont have the experience necessary to do your vehicle's maintenance, you need a partner who does it for you. RAI IS THAT TRUST WORTHY PARTNER YOU NEED. Ray Itawaru has been steering RAI for over 20 years, and I've been taking my cars to him without fail. It's a haul for me, as he is 60 miles away. But I trust him, and I value my life while driving my cars, which I also trust while driving because I have a trust worthy partner maintaining them.

Nader Ghobadi

Dundalk, MD

Honest and knowledgeable. Did great work

christopher daniloski

Dundalk, MD

Highly recommended

SoSharky

Dundalk, MD

Great people fair prices very knowledgeable

Marvin Clark

Dundalk, MD

I was in a real bind to get my 2002 MB c230 up and running. Ray and Kevin went above and beyond to get the job done!!! Not an easy task given the car's age. Now it runs GREAT and handles AWESOME!! Highly skilled shop!!! Highly appreciated and recommended!!

Barbara Brady

Dundalk, MD

Went in to get my car tuned, customer service was excellent and couldn't be more happier with the tune on my car 100 out of 10

Dakuan B.

Dundalk, MD

RAI does excellent work and the business is well run. I can’t say enough nice things about RAI Motorsport. The owner, Ray, is honest, his team is thorough, and they are fantastic diagnosticians. Ray does an excellent job of communicating what needs to be done and why. They’ve worked on my Mini and BMW since 2017 and my Mercedes for about 2 years. They do a wonderful job of inspecting the car, identifying all the items requiring attention, and then helping to prioritize what needs addressed immediately and what can wait, helping to stretch out the cost. They’ve never attempted to upsell me. Ray is great at sourcing non-OEM parts of equal or better quality at less painful price points. On the rare occasions when the work was not perfect, Ray owned up to the problem and worked with me on the cost so that I did not pay for the rework; he could have easily concealed the issues. RAI can do more than maintain and repair your vehicle, they upgraded the suspension on the BMW and the Mercedes to improve the handling; I’m very happy with the upgrades, money well spent. I started using RAI when I moved to Baltimore in 2017. I left Baltimore in 2023 and I still use RAI, sometimes driving from Virginia.

Larry Contillo

Dundalk, MD

Ray, hands down, is one of the best in the business. He’s so extremely knowledgeable about German engineering and extremely knowledgeable about modifications to them. He is FAIR AND HONEST!!! Which is so hard to come by in the car industry. I had a bunch of work done. He kept me informed during the whole process, which was timely due to the amount of work being performed. That being said, he and his team worked diligently and thoroughly to get all the work done in timely manor while making sure quality was not sacrificed. Ray and his team at RAI has not only gained a customer, but an advocate for his business. From scheduling the appointment, talking to him and his technicians and going through options; this team was professional, friendly and genuine. Thank you Ray and thank you to your team for being a gem in the automotive world!

Dempsey Gallant

Dundalk, MD

Brough my car in to have a bad motor mount replaced. Talked to the owner for the longest time about the vision I had for my little beater. They did great work. Definitely plan on returning to have more work done soon.

J T

Dundalk, MD

I only take my Audi to RAI they’re quick, professional and honest.

Randy Coffren

Dundalk, MD

Great staff only shop I go too!!

Gregory Holmes

Dundalk, MD

Very fair in price and intelligent about there work

Michael Vibbert

Dundalk, MD

Knowledgeable car guys. Specialize in diesels it seems. Good service that helped to extend the life of our car.

Peter VandeCastle

Dundalk, MD

Having to deal with car repairs when you don’t know much about cars can be scary. There is always fear that you will end up paying for things your car doesn’t need. Ray stayed in contact with me to update every step of the way. He explained why my car needed the repairs it did. I will definitely come back to RAI for any repairs in the future.

Shauna Loggins

Dundalk, MD

I experienced a tire blowout on I-95 South over the Labor Day Weekend and had my car towed to RAI Motorsport to be repaired. As a resident of NYC, I was unaware of RAI's reputation or service quality. The representative (Ray) was very professional and provided me with excellent guidance over the phone which made me feel comfortable leaving my car at their location over the holiday weekend. In the end, RAI provided outstanding service, priced my repairs reasonable and gave me advice on issues I should address regarding my car when I returned to NYC. I am extremely grateful for the quality service provided by RAI Motorsport and would strongly recommend RAI to anyone in the surrounding areas.

Thomas Keith

Dundalk, MD

Been going to RAI since 2012. I started to have my B7 A4 modded with their house turbo, downpipe, intercooler, and a whole slew of other parts. They've come through and modded my car right up. The exhaust was an issue because it had a strange connector,but they fabbed up a solution. After the tune, I had boost issues, and they swapped in a new diverter valve at no cost. That set me going for quite a while. Since then, I've gone back several times for various things. I had them change the engine mounts, carbon cleaning, power steering flush, thermostat, wheels, wheel bearing, oil change, pulley, and transmission fluid. These have gone well, for the most part. This latest time was trans fluid change. I had gotten the fluid, which was the new "Lifeguard 8" (avoid if you can). I had some issues shifting, but normally converting over to it requires a dealer update to the transmission software. My dealer had NO idea what this update was (despite other owners having received it). I had talked to Ray and he straight up recommended flushing it all out with Redline D4. I brought it back and they did 3 drain and fills to replace the fluid, and it's smoother than it's been in years. Ray wouldn't let me leave until he was certain I was happy with it! On top of all this, Ray has been available for me to shoot messages to anytime, and has helped me solve a number of issues without having to take the car in. Rest assured I will be going back. Update 7/22/2016: They still continue to be awesome. In the past year, I've had them replace the rear coolant flange (which started leaking), oil filter & stand gaskets, install coilovers, and replace the vacuum pump. Great guys, love seeing other cars in the shop, and/or shooting the breeze with them. My B7 has since gotten totaled, but I know I'll be bringing my C5 allroad by the shop. Update 8/26/2022: At this point they have done multiple services to my (former) C5 Allroad including oil pan, heater core, suspension, electrical, etc. And my C7 A6 TDI, where they have done maintenance and engine mounts. Had tires shipped to Mr. Tire for install, who proceeded to be able to only mount 1 and damaged 2 of my wheels. Then with an attitude that screamed, "Go pound sand!", told me to take my tires to a performance shop to have them installed. So I did, and called up RAI again. They got me right back in. Estimate to bring to Mr. Tire reimbursement, and I've since gotten the wheels repaired and new tires mounted and balanced. Always a pleasant experience!

Brian Thibaudeau

Dundalk, MD

Always a pleasure to meet the crew!

Quintin Callahan

Dundalk, MD

Did perform all promised repairs. The ower had a detailed explanation on what the Car needed before they could even start the work. Congrats Ray for creating confidence in me

GG Karanja

Dundalk, MD

Rai is the man. He came highly recommended for my VW, and consistently does great work. He demonstrates high integrity. That's why we drive all 3 of our German vehicles 52 mies RT....we only go to Rai's for service and/or repair.

Daron Williams

Dundalk, MD

Great Shop friendly staff Ray will give you the best option to save you money for your vehicle and repair it the right way. I’m very satisfied with this shop.

Kevin Cross

Dundalk, MD

Great shop even for little things they always give me the time to help out

Trent Hardesty

Dundalk, MD

I’ve worked with a lot of different tuner shops over the years and RAI is definitely among the top tier. The first time I dropped my car off for a fuel system service I was given a ride home. You can tell by the variety of builds they have going on in the garage that they know what they’re doing and are more than true enthusiasts. What really did it for me recently was a OEM part installed in the last few months by RAI…which malfunctioned and was promptly reordered then reinstalled free of charge. I showed up a few hours late for my appointment and they still got it done before COB. What more can I say.

Tim

Dundalk, MD

RAI was my choice to do pre-purchase inspection on a vehicle I was buying from a nearby dealership. Ray and his crew went over it with a fine toothed comb and were able to give me excellent assurance of the true state of the vehicle, which let me negotiate some corrective pre-sale service from the dealer. I cannot recommend them more highly. Ray took his time on the phone with me, was busy, but not rushed, and was unfailingly polite. The pre-purchase inspection was excellent and reasonably priced, and is now included with my vehicle's trove of other documentation. I'd recommend RAI to anyone in the Baltimore area.

Marshall Webber

Dundalk, MD

Ray was great! Super pleased with the customer service and he even stayed for 1h longer to wait for me driving from D.C. Absolutely recommend - those people are enthusiasts of what they do.

Denys Kobzan

Dundalk, MD

Good service always

heather rice

Dundalk, MD

Nice place

Nehru Mccain

Dundalk, MD

Very good service. They found a small problem with my VW and explained what needed to be done.

RCF50 “Ray”

Dundalk, MD

Ray and the team at RAI have now seen my vehicle multiple times for tuning upgrades. Everytime my mk7 gti was taken care of in a professional and timely manner. Currently using United Motorsport software. Ray is extremely personable and professional. He takes time to talk and explain to the customer about whats being done to their car and is happy to help the customer plan for future modifications etc. Highly recommend.

Steve Woodell

Dundalk, MD

As always doing business with RAI MOTORSPORTS is a pleasure. I trust their work and appreciate their professionalism.

Cheryl Muse

Dundalk, MD

Honest & Trustworthy, Knowledgeable, Experienced, & Professional No this is not the Boy Scout motto; but this should be every and all auto mechanics motto! I drive from south of Annapolis, about 40 miles and rent a car to get back home, because I trust RAI Motorsport! Ray knows what he's doing, another place said: I needed a new starter on my Porsche. Turns out a fuel pump and a new gas cap were needed. Experience & Honestly is the Hallmark of RAI.

Rob Mikes

Dundalk, MD

A+++++++++++. They fix what you need fixed.Three different occasions and simply did the job required having your car performing in top notch condition.

Set Rule

Dundalk, MD

Mr. RAI is very professional in explaining the details of the car problems. His mechanic maintained the cleanliness of your car & disinfect it as well (covid 19), after the repair! Will highly recommend!!!

Odelon Garcia

Dundalk, MD

Very professional and friendly, will take time to explain

Crypto Goliath

Dundalk, MD

The best shop I have done business with!

Craig Hammond

Dundalk, MD

I was looking for a shop to replace the steering rack on my Mercedes SL, Did a google search, and found RAI Motorsports. Called the business and spoke to the owner. He was courteous appeared to be knowledgable abot my car. He gave me an estimate that was reasonable and affordable to me. Then i realized that he was 85 mies away.!! I brought my car to him, he arranger for a rental car for me, and callled me when it was ready. I picked up the car and everything was perfect.!! Ill make the trip again if i need further repair work.

Bruce Hartig